Viewing file: opensource-workflow.ini (1.98 KB) -rw-r--r-- Select action/file-type: (+) | (+) | (+) | Code (+) | Session (+) | (+) | SDB (+) | (+) | (+) | (+) | (+) | (+) |
array(1) {
["ticket-workflow"]=>
array(43) {
["create"]=>
string(13) " -> new"
["accept"]=>
string(41) "new,assigned,accepted,started -> accepted"
["accept.operations"]=>
string(17) "set_owner_to_self"
["accept.permissions"]=>
string(13) "TICKET_MODIFY"
["assign"]=>
string(15) "new -> assigned"
["assign.operations"]=>
string(9) "set_owner"
["assign.permissions"]=>
string(13) "TICKET_MODIFY"
["reassign"]=>
string(37) "assigned,accepted,started -> assigned"
["reassign.operations"]=>
string(9) "set_owner"
["reassign.permissions"]=>
string(13) "TICKET_MODIFY"
["change_owner"]=>
string(16) "closed -> closed"
["change_owner.label"]=>
string(16) "change ownership"
["change_owner.operations"]=>
string(9) "set_owner"
["change_owner.permissions"]=>
string(13) "TICKET_MODIFY"
["unassign"]=>
string(32) "assigned,accepted,started -> new"
["unassign.operations"]=>
string(9) "del_owner"
["unassign.permissions"]=>
string(13) "TICKET_MODIFY"
["leave"]=>
string(6) "* -> *"
["leave.operations"]=>
string(12) "leave_status"
["leave.default"]=>
string(1) "1"
["resolve"]=>
string(39) "new,assigned,accepted,started -> closed"
["resolve.operations"]=>
string(14) "set_resolution"
["resolve.permissions"]=>
string(13) "TICKET_MODIFY"
["start"]=>
string(28) "accepted,assigned -> started"
["start.operations"]=>
string(17) "set_owner_to_self"
["start.permissions"]=>
string(13) "TICKET_MODIFY"
["stop"]=>
string(19) "started -> assigned"
["stop.permissions"]=>
string(13) "TICKET_MODIFY"
["reopen"]=>
string(13) "closed -> new"
["reopen.operations"]=>
string(14) "del_resolution"
["reopen.permissions"]=>
string(13) "TICKET_CREATE"
["request_info"]=>
string(39) "assigned,accepted,started -> infoneeded"
["request_info.permissions"]=>
string(13) "TICKET_MODIFY"
["provide_info"]=>
string(22) "infoneeded -> assigned"
["provide_info.permissions"]=>
string(13) "TICKET_MODIFY"
["provide_info.default"]=>
string(1) "2"
["request_info_new"]=>
string(21) "new -> infoneeded_new"
["request_info_new.label"]=>
string(12) "request info"
["request_info_new.permissions"]=>
string(13) "TICKET_MODIFY"
["provide_info_new"]=>
string(21) "infoneeded_new -> new"
["provide_info_new.label"]=>
string(12) "provide info"
["provide_info_new.permissions"]=>
string(13) "TICKET_MODIFY"
["provide_info_new.default"]=>
string(1) "2"
}
}
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